Privacy Policy
1. Overview
This Privacy Policy explains how CivWright, Inc., a Delaware corporation ("CivWright," "we," "us" or "our"), collects, uses and shares information when you visit the CivWright website (the "Site"). It applies only to the Site. Information processed through the CivWright software or a pilot is covered by the agreement with that customer.
We do not sell personal information, and we do not use the Site to serve advertising.
2. Information we collect
Information you give us
When you request a pilot conversation or email us, we collect what you provide, such as:
- your name, role or title, and the city, county or organization you work for;
- your work email address; and
- anything else you choose to include in your message.
Information collected automatically
Like most websites, our hosting provider automatically records technical information when you visit, such as your IP address, browser and device type, the pages you request, the referring page, and the date and time of the request. We use this information to operate, secure and troubleshoot the Site.
3. How we use information
- to respond to your request, schedule a conversation and follow up about CivWright and pilots;
- to operate, maintain, secure and improve the Site;
- to detect and prevent spam, abuse and fraud;
- to comply with legal obligations and enforce our Terms of Use; and
- for other purposes we describe to you when we collect the information, with your consent where required.
4. How we share information
We share personal information only as follows:
- Service providers who process it on our behalf under contract, such as our website host (Vercel), our email delivery provider (Resend) and our email and productivity tools.
- Legal and safety reasons, when we believe disclosure is required by law, subpoena or other legal process, or is needed to protect the rights, property or safety of CivWright, our users or others.
- Business transfers, as part of a merger, acquisition, financing or sale of assets, subject to this Policy.
- With your consent, or at your direction.
5. Cookies and analytics
The Site does not currently use advertising cookies, third-party tracking pixels or analytics cookies. If we add analytics in the future, we will update this Policy to describe it before it takes effect. You can set your browser to block or delete cookies.
6. How long we keep information
We keep pilot requests and correspondence for as long as needed to respond to you and maintain our business relationship, and then delete or anonymize them unless we must keep them longer for legal, accounting or security reasons. Server logs kept by our hosting provider are retained for limited periods under its policies.
7. Security
We use reasonable administrative, technical and physical safeguards to protect personal information, including encrypted connections (HTTPS) to the Site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your choices and rights
You can ask us to access, correct or delete the personal information you have given us, or to stop contacting you, by emailing hello@civwright.com. You can also unsubscribe from any follow-up emails by replying to let us know.
Depending on where you live, including California and other U.S. states with privacy laws, you may have additional rights, such as the right to know what personal information we have collected, to request deletion or correction, and to not be discriminated against for exercising these rights. We will verify and respond to requests as required by applicable law. You may use an authorized agent to make a request on your behalf.
We do not sell personal information or share it for cross-context behavioral advertising, and we have not done so in the past 12 months.
9. Children
The Site is intended for professionals and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.
10. Where information is processed
We are based in the United States, and our service providers may process information in the United States and other countries. By using the Site, you understand that your information may be processed outside the country where you live.
11. Changes to this policy
We may update this Policy from time to time. We will post the updated version on this page and change the "Last updated" date. If changes are significant, we will take reasonable steps to let you know.
12. Contact us
Questions or requests about this Policy can be sent to hello@civwright.com.